CapCut is a versatile video editing app that can be used to create stunning edits easily. Like other apps, CapCut also encounters some issues during work. Many people ask why the CapCut is not working. There are multiple answers to this question. It can be due to many reasons. 

In this article, Why is the CapCut not working? You will learn the reasons behind this problem and the different ways to troubleshoot it.

Many things can result in CapCut working issues. Some are mentioned below,

Server overload or downtime:

CapCut is a famous app used worldwide. More than 500 million users use this application. Due to high demand, its server can be overwhelmed, which may cause an error.

Improper installation:

Some users download the app from an untrusted and unauthentic source and encounter working issues due to insufficient storage or device incapability.

Outdated app:

Working issues can also be caused if the application is outdated, which leads to compatibility issues.

Poor network connection:

A poor network connection causes many problems, especially when loading, editing, or exporting the video.

Incompatible device:

CapCut is not compatible with older versions of those devices running with outdated operating systems. It leads to performance issues.

Inaccessibility:

CapCut is not accessible in many countries. Users in the region where the app is not supported face login or other issues.

Insufficient storage:

The app requires sufficient space. With devices running out, low space encounters performance problems.

Violation of terms of use:

If the user violates any term of use in CapCut, then it faces serious working issues.

The CapCut’s not working issue can be troubleshot in different ways. The answers for why the CapCut is not working are as follows. Try any method mentioned below to fix the problem.

Restart the App or device:

Close the app and reopen it, or Restart the device, which can also help resolve the issue.

Clear the app cache and data:

Cache and other unwanted data in the CapCut app can sometimes cause problems. Clearing it can be helpful.

Reinstall the app:

Delete the app and reinstall it for better performance. Download the app from a trusted source. Don’t trust unauthentic sources.

Fix network:

Fix the network disconnect from an unstable network source and try to connect with a stable internet source to avoid all the problems.

Wait until the server overload is fixed:

Due to the popularity and high demand of CapCut, the server can be overloaded, so wait and retry until the problem is fixed.

Update CapCut:

If the problem isn’t solved, then update the CapCut app, as developers frequently update the app to fix bugs and improve its performance.

Contact customer support:

If the CapCut app is still not working after trying all the above methods, contact customer support to resolve the issue.

Imagine spending hours working on projects, adding effects, transitions, and filters, and adjusting every detail to give perfection, just to lose due to a technical error. It can be frustrating if you don’t have a backup. So before applying the above solutions, back up your projects and videos to save your hard work and time. Here are two ways to back up your videos and projects on any device: Android, iOS, or Windows.

Step 1- Using CapCut’s Built-in Backup feature

The CapCut app enables its users to have a built-in backup feature that allows them to save their videos and projects within the app. Here are the methods to back up data on different devices.

For Android users

To backup your projects and videos on Android, follow the steps that are mentioned below,

1. Open the CapCut app.
2. After opening it, go to projects.
3. Select the project you want to back up.
4. Tap on the three dots icon at the top right corner and click Back up.
5. Select a suitable location to save it, such as device storage or cloud services.
6. Repeat the step for other projects if needed.

For iOS users

Here are some easy steps to back up projects on iOS devices,

1. Open the application of CapCut.
2. Go to projects after opening it.
3. Select the project you want to back up.
4. Tap on the three dots at the top right corner and select ‘Back up’.
5. Choose a suitable location to save the backup of projects.
6. Repeat the steps for other projects. 

For Windows users

Follow these steps to back up in Windows,

1. Open the app.

2. Go to projects.

3. Choose the project for backup.

4. Click the three dots and select back up.

5. Select a location to save the backup of the project.

Repeat the process if needed.

Step 2- Exporting as video files

Another method to save your projects and videos from losing is by exporting them as video files. This method allows you to save a copy of the videos outside the app. Here are the steps to export them as videos on Android, iOS, and Windows.

For Android/ iOS/ Windows Users:

The method to save projects or videos is the same for Android, iOS, and Windows. Follow the below steps to export your projects as video files,

1. Open the CapCut app.
2. Tap on the export button present at the bottom right corner.
3. Choose the video quality, format, and resolution.
4. Click on export.
5. Choose a location to save the video file, such as device storage or cloud service.
6. Repeat the process for the other project that you need to save.

Like every app, CapCut also causes performance issues during work, so it is not a thing to worry about. There are different ways to solve the problem. Try the above steps to fix the error and back up all your data so you don’t regret not baking up beforehand. In the article ‘Why is the CapCut not working?’ we have mentioned different ways to help you in this situation. Don’t worry about trying any of them. Hope you will be benefited.

If you like this article, share it with everyone you know, and also tell us in the comment section about any other issue you are facing about this app that isn’t mentioned below.